Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Reply Warranty

  • Each ticket you submit to the customer help Department will be replied to within approximately 60 minutes. All normal problems will be solved instantly. Nonetheless, if the support inquiry you have sent us calls for the help of a capable administrator, we will address the ticket to him and will let you know about the delay.

  • Top quality support service
  • Expert Technical Assist Service

  • We will be working for you 24x7 to offer assistance and tech support and to help you with any trouble that you may run into when supervising your virtual server. We can easily aid you with all installed in advance applications, such as your Operating System, server management panel (dependent upon the VPS type) and the Site Control Panel created entirely by us.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Site Control Panel that comes free of charge with the virtual server, you can discover an educative Help zone, which incorporates all you should have knowledge of when organizing your web–sites and programs. We have integrated a wide range of how–to articles and video guides that present the standard web site management duties in an easy to comprehend manner.