Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Site Control Panel you can find a detailed Help Center section featuring heaps of educational articles and commonly asked questions. They are contributed by our support team of skilled technicians. Just fill in your question and our intelligent platform will return the best answer.

  • Top quality support service
  • How–To Video Clips

  • If you wish to watch how an action is achieved or how a problem is solved, instead of just reading about it, examine our compilation of step–by–step video tutorials. They address many different topics and will help you swiftly find your way around our Site Control Panel.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer support service with a 60–minute ticket response guarantee. A group of skillful customer service technicians will be online for you to respond to all the inquiries that you could have. During off–peak times, an answer will be offered within just 20 minutes.