Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour resolution guarantee with all our cloud plans packages, which means that every single help inquiry you submit is going to be replied to within an hour maximum. Our support team members are educated to swiftly overcome any issue and to present you with timely advice on any situation that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime necessary. Our staff of professionals is going to be on–line for you 24x7x365 to respond to all of your queries and to resolve any problem you might have. You are able to submit a help support ticket from the BiffCo Hosting Site Control Panel or drop an email whenever. Moreover, on business days, you can easily phone us or take advantage of the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel includes an in depth know–how base that’s built into all parts. In each area, you will find a Help press button which will load for you a variety of step–by–step courses on how to apply a certain option or conduct a particular action. Moreover, we have generated guide video tutorials so as to get a better idea of the Control Panel’s interface.