Installation and Troubleshooting
Learn more about the services provided by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the typical reasons to get a server of your own is that you shall have 100 % control over the software environment and you'll be able to install anything you wish. This will allow you to run programs that need certain software in order to be present on the machine, which isn't possible with a shared Internet hosting server where you are able to install software just inside the account, but not on a root level. In case you are not very familiar with such matters, however, you could experience complications due to the fact that managing a hosting server of your own differs from managing a standard shared Internet hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, thus our admins can take care of different tasks which should be performed or can resolve various problems that you may face.
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Installation and Troubleshooting in VPS Servers
You are able to add the upgrade with several mouse clicks whenever you need it and regardless of the
VPS servers package deal that you have chosen. This may be done either during the order procedure if you think that you'll require help from the very beginning or at a later time from the virtual private server billing Control Panel in the event that you have issues with any application on the web server. Our skilled admins can easily set up or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade offers sixty minutes of custom work and you can use it whenever you want. The majority of tasks take less than that, so the remaining time will be available for the future and you will be able to see it in the billing CP all the time. You are able to use the upgrade as a standalone service or on top of the 30 minutes of custom work that are an element of our Managed Services upgrade.
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Installation and Troubleshooting in Dedicated Servers
You'll be able to take full advantage of our service at any time in case you have a
dedicated server from our company and you can include it in your plan with simply a few clicks. If you require some custom work on the server from the very beginning, for instance, you can aquire the upgrade along with the plan during the signup procedure, or you can get it through your billing area in case you need help at some point afterwards. The Installation & You with any task that you cannot perform on your own for one reason or another - install a script, set it up or troubleshoot it. That way, you could focus on building your websites without losing time on server maintenance or software problems because our knowledgeable staff shall take care of these things for you. You'll be able to add the upgrade as many times as you require it and if some time remains, it will be listed in your billing CP, so you can use it whenever you need it again.