A Control Panel is a web-based interface using which you can manage various aspects of your online presence. For example, you can create or edit website files, set up and check e-mail messages, handle databases, check visitor statistics etc. These things are carried out using buttons and menus in a browser and the Control Panel may also be called ‘back office’, i.e. the admin area associated with your hosting account. Most Control Panels available on the market will enable you to handle all hosting-related matters, but you'll normally require a different system to manage payments or to get a new domain name when the company offers domain registrations. With respect to the platform they employ, you can be able to use the billing account to open a support ticket to ask a question or to troubleshoot an issue too, or you may need to employ a third system.