Extensive Online Documentation
What's online documentation? How could it allow you to get more familiar with the world of hosting?
Despite the fact that the hosting service supplied by the different companies is practically identical, each provider has got a customized platform with its own modifications and different ways to execute certain tasks. In such a case, an information-stuffed knowledge base will be exceptionally useful both for people with zero experience and for technically practiced individuals who will eventually discover how given operations are performed, but will lose valuable time meanwhile. The purpose of such a knowledge base is to help make the hosting service fast and simple to use, saving users plenty of time and effort. The consequence is more gratified clients, as they can swiftly find the info they want, and substantially less work for the customer care staff members, because usually the vast majority of the inquiries and issues that clients have got are already listed in the knowledge base. On the condition that the articles are adequately written and cover more things, you will be able to find out more not only about your own account, but also about the hosting service as a whole.
-
Extensive Online Documentation in Cloud Hosting
All
cloud plans that we offer include an extensive knowledge base where you can find everything you should know with regard to your hosting account. Whether you are aiming to set up a brand new database, to redirect a
domain name by means of an .htaccess configuration file or to set up an e-mail address on your desktop computer or mobile device, you can just check our help articles and all the information that you need will be there. When you go to a particular section of the Hepsia hosting Control Panel, you can see articles that are associated with the functions that you can access through it. In case you would like to check the full article collection and get acquainted with all the features that Hepsia offers, or simply to read generic information about the hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve made every effort to encompass any obstacle that you could possibly experience, but in case you do not find the information that you want, you can always contact us, as our help desk team members are available to you 24x7.
-
Extensive Online Documentation in Semi-dedicated Servers
Our company’s
semi-dedicated servers feature a rich article archive where you can find any info that you may need about our hosting services or about the Hepsia hosting Control Panel that we use. We have compiled it based on the feedback that we have acquired from our clients through the years and, hence, our articles cover particular problems that you may face and include the best way to recover them, for instance receiving an HTTP 500 error message or being unable to send e-mails from your personal computer even though you have the right settings. The articles are available in every single Control Panel section and you can examine them whenever you want. They can help you boost your knowledge not only about our platform, but also about the web hosting service as a whole, as they offer how-to guides and general information such as what cron jobs or file permissions are.